The Ticket Center at Clinton House Center is a consolidated box office service for the sale of tickets to entertainment events occurring in Tompkins County.
In terms of public visibility and convenience, The Ticket Center is probably the service most familiar to the entire community. The Center is computerized allowing for remote sales outlets at Dillingham Center at Ithaca College and the Hangar Theatre at Cass Park.
You can reach the Ticket Center at Clinton House at 273-4497 or 1-800-28-ITHACA. Tickets for many events can also be purchased online at www.IthacaEvents.com
If you are interested in selling tickets for your event or performance through the Ticket Center, please see below.
Almost 20 years after its inception, the Ticket Center at Clinton House continues to thrive and grow with its clients and customers, solidifying Ithaca's reputation as a town brimming with arts, culture and entertainment. We believe we've established a firm foundation for this community and look forward to growing with all of you in the future.
Selling Tickets with the Ticket Center at Clinton House
Does your organization/group need to sell tickets? Let us take the stress of ticketing off you and your organization!
We'll handle all of your ticket sales and hand you a check...it's that easy!
How we serve your patrons
- Convenient, centralized downtown Ithaca location for walk-up sales
- Open 7 days a week and 24/7 Internet access via ithacaevents.com, tickets.com and your website
- Will Call, Mail and pick up ticket delivery options
- Phone sales during hours of operation with voicemail and return call guarantees
- Remote box office location at Dillingham Center (Ithaca College)
- Unparalleled customer service in regards to local venues and their offerings
- Knowledgeable and helpful box office staff
- Ticket exchanges for your subscribers
How we serve you, our client:
- Like many of our clients, we’re a non-profit, so we’re trying to save you money too! We do our best to keep your costs to a minimum.
- Unparalleled local customer service—we’re here to help you.
- Inclusion in Ticket Center Monthly Newsletter sent to 8,000 arts patrons in Tompkins County, NY state and beyond—Have patrons find you!
- Marketing data capture allowing your organization to identify patron demographics and sales—Who bought your tickets and where are they from?
- Customized payouts (by event or calendar)—we’ll pay you every week, or at the end of a show…we understand trying to cover costs!
- Full complement of performance and sales reports (in excel or text format) including:
Individual performance reports,
Event reports, Daily sales,
Season sales, Package sales
- Customized marketing reports on sales activities such as promotional incentives, walk-up/phone sales, buyer types, and other demographic information
- Access to an advertising kiosk in front of the Ticket Center at Clinton House and prime advertising space on the main lobby counter—Take advantage of our location!
Ticket Center Fees:
It is an integral part of the mission at the Ticket Center at Clinton House to keep costs down for both arts organizations and patrons and to offer greater accessibility to the arts for all. As part of this goal, the Ticket Center has shifted its fee structure to a patron based fee system, allowing organizations to keep their gross ticket sales, while the Ticket Center can cover its operating expenses.
In order to register with the Ticket Center, organizations and/or promoters pay a yearly (or one time, depending on usage) registration fee based on the organization's budget. These fees typically range from $35-$150, again depending on the size of the organization, its budget and its usage of the Ticket Center's services.
In addition to the registration fee, the Ticket Center utilizes a patron based fee structure. These fees are in addition to already existing fees (i.e. internet purchases and phone sales). Those service fees are:
$1 on all single tickets $10.01 and below
$2 for all single tickets $10.02 and over
So, if your tickets cost $8.00, patrons purchasing them at the Ticket Center will pay $9.00. If your tickets cost $12.00, patrons purchasing tickets at the Ticket Center will pay $14.00.
The only cost incurred by the organization or promoter is the cost of registration and any credit card service fees. Please see the contract for more information or contact Jennifer Brown, Director of Ticketing Services at 607.273.5072 ext. 4.
Want to sell tickets with us? Download the necessary paperwork/forms here:
Forms can be e-mailed. Contract Must be faxed or delivered in person to the Ticket Center. Fax: 607.273.4816
Registration Form
Event Information Sheet
2008 Contract
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